Terms of participation

störung.online lives on your reports and comments. To keep it useful for everyone, a few simple rules apply.

1. Outage reports

Only report outages that are actually affecting you right now.
One report per provider is possible every 30 minutes.
Details about service and city are optional, but help everyone else assess the situation.

Criticism of providers and companies is explicitly allowed— clear frustration and harsh words about Telekom, Vodafone & Co. are part of any outage.
Factual information (city, service, since when) makes for the most helpful comments.
Comments can be posted anonymously; a name is optional.

Insults, attacks or exposure directed at other users. The line is simple: ranting about the company is fine, targeting people here in the comments is not.
Discriminatory, inflammatory or criminal content — regardless of whom it targets.
Personal data of third parties (names, addresses, phone numbers, customer numbers).
Spam, advertising, chain comments and links to dubious sites (max. 1 link per comment).
Deliberately false reports about outages.

Comments are checked automatically before publication (including rate limits, spam detection and insult detection that distinguishes between criticism of the provider and attacks on people).
Violations are rejected or removed without notice.
In case of repeated or serious violations, further posts may be technically blocked.

All data (status, counters, charts) is based on user reports and does not represent official statements by the providers.
Reports and comments are stored in anonymised form (IP addresses only as a truncated hash to prevent abuse).
These terms may be updated; the current version applies.